Re: [otrs] how we disable username field in customer_user form

2014-05-29 Thread Gerald Young
Please explain: Your OTRS version. Your database Your OS What you're trying to accomplish (assuming that you're going to repeat your statements, then tell us why you want to do this.) What you tried (appropriate snippets of code or Config.pm might be helpful). What happens (full error messages) Wha

Re: [otrs] how we disable username field in customer_user form

2014-05-29 Thread piyush mishra
can u tell me where pass the value in db for login field,in script On Thu, May 29, 2014 at 6:47 PM, Gerald Young wrote: > customer_user is the login field. you can't disable it. > > > On Thu, May 29, 2014 at 9:00 AM, piyush mishra > wrote: > >> hiii >> >> how we disable username field(db field

Re: [otrs] how we disable username field in customer_user form

2014-05-29 Thread Gerald Young
customer_user is the login field. you can't disable it. On Thu, May 29, 2014 at 9:00 AM, piyush mishra wrote: > hiii > > how we disable username field(db field is login) in customer_user form in > otrs system. > > when i disable it file /otrs/Kernel/Config/Default.pm > > then submit the customer

[otrs] disable field in otrs

2014-05-29 Thread piyush mishra
Dear All how we disable username field(db field is login) in customer_user form in otrs system. when i disable it file /otrs/Kernel/Config/Default.pm then submit the customer_user form without fill username field.customer user is not created ,and shown" Needed Userlogin!" plz anybody help me. T

[otrs] how we disable username field in customer_user form

2014-05-29 Thread piyush mishra
hiii how we disable username field(db field is login) in customer_user form in otrs system. when i disable it file /otrs/Kernel/Config/Default.pm then submit the customer_user form without fill username field.not created customer user,and shown needed login! plz anybody help me. Thanks Piyush

Re: [otrs] howto add pending time to App::OTRS::CreateTicket by m.beijen

2014-05-29 Thread Rene Stoutjesdijk
Hi Michiel, that's quick, and being appreciated by me and others i think. I'll give it a try during the weekend, but i'm sure it work work nicely. wkr rene On Wed, May 28, 2014 at 10:22 PM, Michiel Beijen wrote: > Hi Rene, > > I've put a new release up on github & CPAN which adds a --Pending