But AFAIK you can change this in the SysConfig if you would like to.
Regards
Mit freundlichen Grüßen
Daniel Litzbach
Security Support Engineer
Com-Sys ...Connecting Technology To Success.
Communication Systems Ges. für Netzwerktechnik mbH
Im Geisbaum 17 B - D-63329 Egelsbach
Tel: 06103 5983 3
Ah.
That explains everything. Thank you.
Lars
> Den 06/11/2014 kl. 16.50 skrev Mathias Bräunling
> :
>
> Hi,
>
> who is the customer? Is it yourself?
> Event Based Notifications do not work, if the agent and customer user have
> the same email address.
>
> --Mathias
>
>
>
> 17/10/201
