Hi,
This email is an extended documentation of how multiple authentication and
identity backends for agents and customers work. The information herein was
tested on OTRS 3.3.7. I decided to publish it after parsing through a lot
of useless Internet search results about the subject and ultimately h
hi guys,
im playing around with the new REST Interface struggling to find out how
to pass valid data to the TicketUpdate function. I can read the
TicketData with the TicketGet function without any problems, but fail
to update any ticket information.
I have registered the WS as following:
---
Hi Ralf,
which OTRS version do you use?
Regards, mg
Am 21.11.14 um 14:10 schrieb Ralf Hildebrandt:
> I created a generic agent to delete some old, unneeded tickets.
> The system reports:
>
> 6901 Tickets sind betroffen! Was wollen Sie tun?
> Warnung: Sie verwenden die Option LÖSCHEN. Alle gelö
