Re: [otrs] How to: Use an event module to compute and store a value in a dynamic field to show it in customer UI

Hi, I don't know if it works on 4.x. Only tried it on 3.x. Regards, Bogdan On 6 July 2015 at 21:32, László Gyaraki wrote: > Hi Bogdan, > Does this solution work with version 4.x too? Did you try it? > Regards > Laszlo - OTRS

[otrs] Webservice Article events

Hi all Can someone please help us outline in short points what is needed to have OTRS make a WS request at Article change? We would like that when and article is created by agent and saved, OTRS should fire an WS request to a remote system containing the values from the article. Best regard