Hi.  This is my first post here.  We are running OTRS version 4.x.  I would 
like to know if there is a way to add a column to the Article Overview table 
when viewing a ticket in ticket zoom.

The Article Overview has column fields such as:

NO.     TYPE    FROM    SUBJECT         CREATED

I would like to add a column for Time which shows the accounted time on a per 
article basis.  I found where I can see this in the article zoom by editing:

Frontend::Agent::Ticket::ViewZoom
          Ticket::ZoomTimeDisplay = Yes

And this shows the time on an individual article but I'd like to see it in the 
grid content above where the list of articles are.  Any ideas?

Thanks.
--
Steve Kerns
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to