On Tuesday, May 17, 2016 at 12:29:19 PM UTC-4, Marco Ferreira wrote:
> Hello All,
>
> It’s possible to keep html original format when I forward a ticket ?
>
> Thanks in advance.
What version? On my 3.3 install it's ok.
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OTRS
On Tuesday, May 3, 2016 at 8:42:58 AM UTC-4, Willian Silva wrote:
> Hi Guys.
>
>
> Is there a way to create a second customer web interface in otrs 5 ?
What would be the goal? What are you trying to achieve?-
OTRS mailing list:
On Tuesday, May 3, 2016 at 9:32:34 PM UTC-4, Smulsky, David wrote:
> Trying to do basic Queue based First Response and Update Escalations..
>
>
>
>
> We can see the countdown occur, but it just goes negative, and no
> notifications are sent to agents subscribed to that queue.. Where should we
