upported:
> http://doc.otrs.org/3.1/en/html/software-requirements.html#webbrowser-support
>
> --
> Mike
>
>
> On Mon, Dec 12, 2011 at 18:05, Aleksey Tsalolikhin
> wrote:
>> Hi. What a beautiful ticketing system OTRS is.
>>
>> Small issue: I can't find a
Hi. What a beautiful ticketing system OTRS is.
Small issue: I can't find a list of supported Web browsers. I've got
a user on Firefox and they are getting the warning "The browser you
are using is too old."
1. What versions of Firefox do you support, please? (I need to notify
my user's IT dep
Hi, Simon, I just ran into the same issue going from 3.0.6 to 3.0.10.
I fixed it by re-running SetPermissions.pl script, but instead of targeting
/opt/otrs (which, per instructions in UPGRADING is a symoblic link)
I targeted the actual directory, /opt/otrs-3.0.10
Voila, things started working. I
On Tue, Mar 29, 2011 at 7:44 PM, Gerald Young wrote:
> Message: ERROR: permission denied for relation valid, SQL: 'SELECT *
> FROM valid'
>
>... you don't have select privileges on the table named "valid" so
> you should
> grant select on valid to public;
Thanks, Gerald, that did it!
Perhaps th
otrs.CheckDB.pl fails, it says permission denied for table "valid" -
the table is there though.
# /opt/otrs/bin/otrs.CheckDB.pl
Trying to connect to database
DSN: DBI:Pg:dbname=otrs;host=localhost;
DatabaseUser: otrs
DBD::Pg::st execute failed: ERROR: permission denied for relation
valid at /op
I ended up using "iconv -f ISO8859-1 -t UTF-8" on
scripts/database/otrs-initial_insert.postgresql.sql
Aleksey
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On Tue, Mar 29, 2011 at 2:33 PM, Muhammad El-Sergani wrote:
> Why not use MySQL?
Dear Muhammad,
Our site is heavily invested in PostgreSQL.
Best,
Aleksey
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Hi. I'm trying to install OTRS 3.0.6, and, as the Web-based installer
does not support Postgres,
I am following README.database.
My database is Postgres 8.4 (on CentOS 5.5).
I've created the database: createdb --encoding=utf8 --owner=otrs otrs
But when I run the initial insert file, it bombs
