[otrs] Software Error Forwarding ticket

Hello, I'm using OTRS 1.3.2 - got this recurring error when trying to forward a ticket to an external address: - Software error: Wide character in subroutine entry at path_to_otrs/bin/cgi-bin/../../Kernel/cpan-lib/MIME/Decoder/Base64.pm line 125. - The error only occurs for a particular ticket

[otrs] Error uploading attachments

Hello I'm seeing this error when uploading an attachment, when replying to a ticket in OTRS v 1.3.1. Software error: No such file or directory at ../..//Kernel/System/WebUploadCache.pm line 140. Attachments do load successfully elsewhere - eg via the Admin-Area. Any advise would be greatly appr

[otrs] Change 'Notification Master' email address

Hello I'm trying to change the email address that OTRS uses as its "From:" address when it sends notifications to agents. Can anyone help? I'm using v 1.3.1 Many thanks Alex ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists