the instructions, and it's a very convenient
way to access and work with tickets from your mobile device.
-alf delgado
-
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these e-mails as agent responses, or even
perform further actions on the ticket, maybe you could use the Agent
Email Interface add-on [1]. I haven't installed or used it, but it
does look interesting.
-alf delgado
-
OTRS mailing list
On Fri, May 31, 2013 at 11:27 AM, Alf Delgado adelg...@altus.co.cr wrote:
If you need to identify these e-mails as agent responses, or even
perform further actions on the ticket, maybe you could use the Agent
Email Interface add-on [1]. I haven't installed or used it, but it
does look
