[otrs] run bash command and script

hi all i have one question, how i can run bash command by otrs postmaster filter? thanx - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi

[otrs] Time Accounting 1.3.3

hi all; i am using time accounting module. But why i am not to separating user's tasks. all users viewing each other all tasks, this state is mistake? otherwise am i wrong? - OTRS mailing list: otrs - Webpage: http://otrs.org/ Ar

Re: [otrs] where is the problem? i will eat my head :(

tempory solution for Problem2 : i am intsalling OTRS OPENNMS 1.1.0 package and no errors. Mybe OPENNMS 1.1.1 have a problem. 08 Kasım 2009 11:58 tarihinde Ayhan Hacıoğlu yazdı: > Note: i have migration old db for OTRS 2.4.4 > > 08 Kasım 2009 11:53 tarihinde Ayhan Hacıoğlu yazdı: >

Re: [otrs] where is the problem? i will eat my head :(

Note: i have migration old db for OTRS 2.4.4 08 Kasım 2009 11:53 tarihinde Ayhan Hacıoğlu yazdı: > Problem 1 for temporal solution; > > problem is the OTRS::ITSM Incident and Problem Management package, i > uninstall pacgake and message box is nope. :( but Stats module is > s

Re: [otrs] where is the problem? i will eat my head :(

by ITSM, i think problem is this point. i am reinstalling all ITSM Pack and i live bound "A Message should have a body" OTRS Developer problem is OTRS::ITSM Incident and Problem Management package, please check and repair shortly. good days 2009/11/8 Ayhan Hacıoğlu : > hi all

Re: [otrs] OpenNMS -> SOAP::Lite is required and not installed

i am try perl -e 'use SOAP::Lite' but no errors. 2009/11/8 Nils Leideck - ITSM : > Hi Ayhan, > Am 07.11.2009 um 23:28 schrieb Ayhan Hacıoğlu: > > Problem 2- i will integrate otrs with opennms, i have read many > documentation but i dont solution. i have error text

[otrs] where is the problem? i will eat my head :(

hi all; Problem 1- my otrs version is ITSM:1.3.2 under 2.4.4 Framework. my problem is; i am writing some one text at a ticket close in body section and i am clicking submit button after system is saying message box window "A message Should have a body". this problem is seems like to be http://list

[otrs] Module Kernel::Modules::AgentTicketQueue not registered in Kernel/Config.pm!

-- From: Ayhan Hacıoğlu <[EMAIL PROTECTED]> Date: Tue, 2 Dec 2008 13:56:16 +0200 Subject: Message: Module Kernel::Modules::AgentTicketQueue not registered in Kernel/Config.pm! To: otrs@otrs.org hi all; my agents used telephone call tickets for otrs, they are opening tickets themselves, th

[otrs] Message: Module Kernel::Modules::AgentTicketQueue not registered in Kernel/Config.pm!

hi all; my agents used telephone call tickets for otrs, they are opening tickets themselves, they are testing otrs, customer user isn't open ticket on system. my idea is very smart view queu for agent, after i set system settings/Ticket/AgentTicketView queue, status view, escalation view but i d