Hi I am in the process of assessing whether OTRS will be suitable for my needs.
Some of the support we offer is included in our monthly fee. Other support is billed for on a per-minute basis. The TimeAccounting module appears (at least from the list archive messages) to be exactly what we need. So, my questions: 1. Do I need this module or is there something already in place that will give me access to timesheets? 2. Where do I find this module - can't find a download link or any reference to it anywhere I am using OTRS 2.2.6 Thanks Brendon _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
