Re: [otrs] Queue moves in history

- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Broderick Wood HelpDesk Co-Ordinator Technical Services Team #205 Athabasca Hall

Re: [otrs] Customer with multiple email addresses

/ -- Broderick Wood HelpDesk Co-Ordinator Technical Services Team #205 Athabasca Hall Department of Computer Science The University of Alberta Edmonton, AB T6G 2E8 (780) 492-5018 - OTRS mailing list: otrs

Re: [otrs] Queues and Email Filtering

Filter: Match: Subject Set: X-OTRS-Queue On 02.10.2010, at 01:45, Armando Ortiz wrote: Could I filter the incoming emails and drop them into specific queues based on text in the subject? -- Broderick Wood HelpDesk Co-Ordinator Technical

[otrs] Notifications for Owned/Responsible in other queues

Is there a setting so that notifications for updates/new messages to tickets that a user owns or is responsible for work whether the ticket is in the users list of preferred queues or not? -- Broderick Wood HelpDesk Co-Ordinator Technical

Re: [otrs] Changing Ticket Owner to None

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[otrs] Customer LDAP Filter

: This is not correct syntax but is the desired effect # $Self-{'Customer::AuthModule::LDAP::AlwaysFilter'} = '(mail=uid@mydomain.com)'; Suggestions? -- Broderick Wood HelpDesk Co-Ordinator Technical Services Team #205 Athabasca Hall Department

Re: [otrs] can't turn off secure mode in Core

/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/ -- Broderick Wood