RE: [otrs] Allow only known clients

2007-06-12 Thread Carlos G. Oyarzabal
Hi Jesús, I think you must filter mail before it reach OTRS. That using any antispam software. Then, mails that can cross that filter, can be trap by the filter "PostMaster Filer" on OTRS (admin module). I use: Match Header1: SubjectValue1: Mail server report Set Header1: X-OTRS-Queue Valu

RE: [otrs] Filtering Disposition Notifications

2007-06-10 Thread Carlos G. Oyarzabal
I filtere some notifications as follows: Content-Type :: disposition X-OTRS-queue :: Junk I think all filter actions must to have a destination, with the previous filter OTRS put the "disposition" notifications to Junk Queue, after that I close tickets created into Junk queue. Carlos México

RE: [otrs] Can't save changes to core framework

2007-06-07 Thread Carlos G. Oyarzabal
p.m. Para: 'User questions and discussions about OTRS.org' Asunto: RE: [otrs] Can't save changes to core framework Sysconfig – framework (281) - core _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carlos G. Oyarzabal Sent: Thursday, June 07, 2007 3:

RE: [otrs] Can't save changes to core framework

2007-06-07 Thread Carlos G. Oyarzabal
#x27; Asunto: RE: [otrs] Can't save changes to core framework I’m using Fedora. There is no error messages at all. When I make my changes and hit update, it simple goes back to default. It’s the weirdest thing to me! _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]

RE: [otrs] Can't save changes to core framework

2007-06-07 Thread Carlos G. Oyarzabal
Hi, What is your OS? Is shown an error message? Carlos, México _ De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Tequila Schramm Enviado el: Jueves, 07 de Junio de 2007 01:35 p.m. Para: otrs@otrs.org Asunto: [otrs] Can't save changes to core framework Hi, In the

[otrs] Password valitation fails !!!!

2007-05-17 Thread Carlos G Oyarzabal
Hi List, I have OTRS 2.1.7 installed. The password just check only the 8 first chars. If a user with password is pw="thisismypass", the user can log in just typing "thisismy" and OTRS ignore "pass". Can it be fixed? Carlos México ___ OTRS mail

RE: [otrs] Reject emails

2007-05-15 Thread Carlos G Oyarzabal
Hi Maurice I reject emails with the "postmaster filter" at admin module. I set up to reject several kind of mails mailer-daemon failure etc Carlos México _ De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Maurice James Ny Enviado el: Martes, 15 de Mayo de 2007 08:4