Re: [otrs] SuSE 9.2 supplied rpms installation error

2005-01-20 Thread Chris H
Jack Doyle wrote: In fact, you did hereby let know the responsible people, which is the OTRS GmbH - they build the SuSE RPM, not the SuSE AG. Best you can do additionally now is file a bug report on http://bugs.otrs.org/, after having made sure there isn't already one noted for this issue. O

Re: [otrs] SuSE 9.2 supplied rpms installation error

2005-01-20 Thread Chris H
Eberhard Moenkeberg wrote: Is there a log file somewhere that can be reviewed as otrs still fails to start and complains that apache has not been started which is running fine. Looking at the init script there is a check for this but the http variable does not seem to be defined? Also Im not su

Re: [otrs] SuSE 9.2 supplied rpms installation error

2005-01-20 Thread Chris H
Eberhard Moenkeberg wrote: You have to add "perl" to the long list APACHE_MODULES in /etc/sysconfig/apache2. Cheers -e Thanks that did it. Must be a packaging or yast bug as this should be automatically added when yast installs otrs. Perhaps someone should let SUSE know..;) /ch __

[otrs] SuSE 9.2 supplied rpms installation error

2005-01-19 Thread Chris H
Greets; Testing OTRS on SUSE 9.2 with rpms supplied by SuSE (ftp install; otrs-1.2.4-2) seem to cause an error with apache2. The line that it barf's on is the following: line 10 of /opt/otrs/scripts/apache2-httpd.include.conf which reads as follows; ==

Re: [otrs] HELP! OTRS installation trouble suse 9.1

2004-10-21 Thread Chris H
On Thursday 21 October 2004 13:36, Markus Ruecker wrote: > Hi TT, > > First of all you have to enable the module "perl" in your apache > Configuration. > This can be done with YaST. Thanks ..figured that part out as its not referenced in the install docs. > > YaST -> Network Services -> HTTP-Serv

Re: [otrs] apache issues (resolved)

2004-10-21 Thread Chris H
On Thursday 21 October 2004 13:20, Chris H wrote: simple solution...manual addition of perl module did the trick.. Looks really good so far.. /ch ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To

[otrs] apache issues

2004-10-21 Thread Chris H
Greets; Just started testing otrs on SuSE9.1 and the supplied rpm. Upon restarting apache2 and meeting dependencies rcapache2 issues the following warning and fails to start; t23:/home/chris123 # rcapache2 restart Syntax error on line 10 of /etc/apache2/conf.d/otrs.conf: Invalid command 'Perlre