Before OTRS 4 there was a file
UPGRADING.md
containing step by step upgrade instrctions.
Actually (since version 4 afaik) this file contains a link to the upgrade
instructions:
http://otrs.github.io/doc/manual/admin/4.0/en/html/upgrading.html
There is no "single command" or "single step" upg
Hi!
On an incoming ticket via PostMaster otrs adds a wrong customer on CC and sends
a confirmation mail.
I would like to figure out how otrs selects this customer. But I have _no_ idea
where to start over. Any hint is apprechiated!
Here is a description of my problem:
All our customer IDs are
