RE: [otrs] Internal Server Error: while adding a new user

2003-07-22 Thread Daniel Palmer
You'll need to set the LogModule::LogFile directive to point to a valid directory. Something like: $Self->{'LogModule::LogFile'} = 'D:/temp/otrs.log'; Or whatever location is applicable to your situation. (See Kernel/Config/Defaults.pm for where to find these options). Daniel -Original Me

Re: [otrs] Use Auth LDAP with Exchange server

2003-07-09 Thread Daniel Palmer
(OTRS 1.1.1) I'm using Exchange 5.5 on a Windows 2000 (AD) network. I found that I had to set $Self->{'AuthModule::LDAP::BaseDN'} to: cn=Recpients,ou=NETBIOSDOMAIN,o=ORGANISATION But to actually verify the user / password - I had to use the DN of cn=username,dc=mydomain,dc=mytld I made the follo

RE: [otrs] Use Auth LDAP with Exchange server

2003-06-06 Thread Daniel Palmer
What are you using as the login name? I'm not sure in what way Exchange authorises you over LDAP - but the login names for IMAP and POP3 are in the format: DOMAIN\Username\Mail Box Name. Where "username" is the name of a user with permissions to open that Mailbox. Hope this helps, Daniel -