I'm getting the following error when trying to access my local install
of OTRS:
Can't load ticket number generator backend module
otrs::Kernel::System::Ticket::Number::AutoIncrement! at
../..//Kernel/System/Ticket.pm line 188.
I've double-checked to make sure the AutoIncrement.pm file exists in the
proper directory (otrs/System/Ticket/Number/) and is readable. Is there
something that I may have mis-configured, or something else that may be
causing this error which I've overlooked?
System info:
- Win Server 2k3
- Apache 2.0.61
- Perl 5.8.8
- OTRS 2.2.6
Thanks in advance!
--
Dewey Cooksey
Trinisys, LLC
http://www.trinisys.com
[EMAIL PROTECTED]
615.941.8698 : Fax
615.498.5742 : Cell
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