Hello Martin,
You are the best. Everything works great.
=Diane
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Hello OTRS-gods =),
We have changed the spell check configuration to aspell:
$Self->{SpellChecker} = 'aspell';
Unfortunately, it did not work. ispell works fine. Is there something
else we need to do to use aspell?
=Diane
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Hello,
Before I was able to change the format of the response by changing the
order of the lines inside AgentCompose.dtl:
$Data{"Salutation"}
$Data{"StdResponse"}
$Data{"Signature"}
$Data{"To"} $Text{"wrote"}:
$Data{"Body"}
*
Now all
Hello Martin,
It worked wonderfully. Thank you. Congrats on Beta 8. It looks great.
We will be installing it at the end of today =)
=Diane
On Fri, 25 Oct 2002, Martin Edenhofer wrote:
> Hi Diane,
>
> On Thu, Oct 24, 2002 at 11:01:37AM -0700, Diane Shieh wrote:
>
> > Is
Hello,
Thank you all for doing such a great job on OpenTRS. I have some
questions I was wondering if you could answer.
1) I noticed in the AdminArea, there is a 'Status defs' option. Are these
ticket states? Because I added one that said "Waiting_for_user_reply".
When I go to my QueueView to
