Re: [otrs] Any example or file example that help me to configure my OTRS with Active Directory Users??

Jorge Hurtado wrote: Hi, I have in my company OTRS Help Desk, and i wanna configure this great soft with my Active Directory Users but I dont have a exactly example for that process. Any suggestion? I just posted a reply to a subject called "OpenLDAP Testing" that may be of help to you. __

Re: [otrs] OpenLDAP Testing?

Jeff Davis wrote: New to OTRS... Currently evaluating to see if this system is right for our organization. It's installed, now trying to get LDAP functionality. We use openldap. Steps in docs are a bit unclear to me as to what needs to be done and where to enable LDAP Auth & sync, and met

[otrs] Asset Inventory

Is there an Asset Inventory module for OTRS that would allow us to track assets and what tickets have concerned them? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs

[otrs] MyQueues

Under what circumstances should there be an entry in "My Queues (0)"? I have two open tickets in a queue that is marked as Mine, yet the indicator is stubbornly zero. Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://list