[otrs] using close and internal-note send email to customer

2008-04-02 Thread Florus Both
hi, otrs 2.2.4 with itsm: when i close a ticket using the close either in the listview or the ticketzoomview, and choose internal-note as the note-type, the system still sends an update notification to the customer: Wed Apr 2 14:30:46 2008noticeOTRS-CGI-19Sent customer 'StateUpdate' notification to

Re: [otrs] pop3 problems

2007-08-28 Thread Florus Both
wrote: > > > Hi Florus! > > On Fri, 24 Aug 2007, Florus Both wrote: > > > When I started pop3 downloads using PostMasterPOP3.pl, I get the > following > > error: > > Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want to > > s

[otrs] pop3 problems

2007-08-24 Thread Florus Both
Hope someone can help with the following pop3 problems: When I started pop3 downloads using PostMasterPOP3.pl, I get the following error: Notice: PostMasterPOP3.pl is already running (use '-f 1' if you want to start it forced)! I tried the suggestions found on the maillist (-f option, delete from