[otrs] Pending States

they were cluttering up both my "Mailbox" and my "Locked Ticket" display Any help would be appreciated -- Frank Barton Starwolf.biz Systems Administrator www.starwolf.biz/~pauling (My Key is linked there.) pgptbQdR9fp4Y.pgp Description: PGP signature __

[otrs] Header Filtering

I was wondering if anybody knows of functionality that would allow me to filter new incoming messages by a specific e-mail header line? Thanks in advance. -- Frank Barton Starwolf.biz Systems Administrator www.starwolf.biz/~pauling (My Key is linked there.) pgp0.pgp Description: PGP

Re: [otrs] postgresql wierdness

Thanks, That fixed it. On Mon, Mar 24, 2003 at 04:30:22PM +0100, Martin Edenhofer wrote: > Hi Frank, > > On Mon, Mar 24, 2003 at 10:04:34AM -0500, Frank Barton wrote: > > I just set up otrs with postgresql, and it seems to be working fine, however, > > whenever I submit

[otrs] postgresql wierdness

Unknown database 'otrs' Traceback (16323): Module: Kernel::System::DB::new Line: 55 Module: Apache::ROOTstarwolf_2ebiz::otrs::index_2epl::handler Line: 69 Module: (eval) Line: 143 Module: Apache::Registry::handler Line: 143 any help would be most appreciated -- Frank Barton S