[otrs] backup error, Application.tar.gz: file changed as we read it, failed

2008-06-04 Thread Friedrich Nietzsche
Hi I'm trying out the backup script in otrs/scripts, but I get this error message: otrs:/usr/share/otrs/backup# /usr/share/otrs/scripts/backup.pl -d /usr/share/otrs/backup done Backup /usr/share/otrs/backup/2008-06-04_09-27/Config.tar.gz ... done Backup /usr/share/otrs/backup/2008-06-04_09-27/A

[otrs] I dont get notifications when a Customer sends email into otrs,

2007-06-20 Thread Friedrich Nietzsche
I dont get notifications when a Customer sends email into otrs it does work when a Customer sends a ticket from the webinterface, then I get a notification. I have "Send me a notification if there is a new ticket in "My Queues". " enabled and I've set my queses to include every que. __