[otrs] Problem sending emails from calendar plug-in

Hi I have a problem with the calendar plug-in in otrs. We are using an exchange 2007server for emails Every time a event is trying to send an email I am getting this error: Sent with Microsoft Exchange Server 2007 xxx@xxx.com #554 5.6.0 STOREDRV.Deliver; Corrupt mess

Re: [otrs] Question about Ticketnotification

Hi there, No this is not enough. We are looking for a possibility to add an additional emailaddress in addition to the normal customer emailaddress. We want to inform two people, when a ticket changes its status. Glaab, Achim a écrit : > Hi, > > is there a possibility to config the

[otrs] Question about Ticketnotification

Hi, is there a possibility to config the following feature? Out Users are getting informed about the status of their tickets, they put into OTRS. Is there a possibility to add an input item to the customer ticket form, so that the customer can add an emailaddress, which is also informed about a

Re: [otrs] Problem with otrs / sometimes errors in Logfile

PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Lars Jørgensen Gesendet: Montag, 3. November 2008 10:37 An: User questions and discussions about OTRS. Betreff: Re: [otrs] Problem with otrs / sometimes errors in Logfile Den 03/11/2008 kl. 09.39 skrev Glaab, Achim: > Everything works fine, whe

[otrs] Problem with otrs / sometimes errors in Logfile

Hi there, i have a problem with otrs running on linux. Everything works fine, when I start the apache. After a while I get this errors in the apache error_log: [Thu Oct 30 10:55:48 2008] -e: print() on closed filehandle LOG at /opt/otrs//Kernel/Output/HTML/Layout.pm line 1534. [Thu Oct 30 10:59

[otrs] Compose new Ticket as Agent

Hello I have got a little problem. When I am logged in as an agent to OTRS. There is only the possibility to compose new phone or email tickets. Is there a possibility to compose "customer" tickets w/o the email / phone status? Regards Achim ___ OT

[otrs] AW: OTRS 2.2.5 Using Autologin?

domain\ Any ideas? Achim Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Glaab, Achim Gesendet: Dienstag, 4. März 2008 07:13 An: otrs@otrs.org Betreff: [otrs] OTRS 2.2.5 Using Autologin? Hello, I am using OTRS 2.2.5 on a Linux Computer running Apache 2.2.6. Actually I am authenticat

[otrs] OTRS 2.2.5 Using Autologin?

Hello, I am using OTRS 2.2.5 on a Linux Computer running Apache 2.2.6. Actually I am authenticating my users against LDAP (Windows 2003 AD Domain). This is working quite well. Now I am looking for an auto login. Is there a possibility, to use the logged in user on a computer to auto login into