On 14 Apr 2005, at 16:53, User questions and discussions about OTRS.
wrote:
I tried to use the POP filter mechanism like this:
Match:
Header1: Subject; Field: *snom190*
Header2: Body; Field: *snom190*
This won't work. The match fields accept regular expressions, not
wildcards. Try something
User questions and discussions about OTRS. wrote:
That´s a config option and if it activated, you can see all tickets from
your company.
How does it work out which tickets belong to the same company? Using
customer groups, e-mail domain name, or some other method?
Thanks
Greg
--
Greg Bolshaw
User questions and discussions about OTRS. wrote:
That´s a config option and if it activated, you can see all tickets from
your company.
Thanks. What is the config option for this? I am having trouble finding it.
--
Greg Bolshaw
Flamble ~ 8 Royal Parade ~ London ~ W5 1ET
Tel: +44 (0)20 8997 5000
In the customer.pl interface, what does the CompanyTickets option display?
As far as I can see, this is identical to MyTickets, although I feel I'm
missing something here.
Thanks
Greg
--
Greg Bolshaw
Flamble 8 Royal Parade London W5 1ET
Tel: +44 (0)20 8997 5000
Fax: +44 (0)20 8997 0048
Can someone please explain to me the difference between Dispatching by
email To field and Dispatching by selected Queue under PostMaster POP3
Account.
I have read the documentation, and searched the list archives, but this
doesn't seem to be covered.
Thanks
Greg
--
Greg Bolshaw
Flamble 8
