Antw: RE: [otrs] SLA Management

2003-08-14 Thread Gregor Weissmann
just add a new field to the customer data (look at http://doc.otrs.org/1.1/html/customer-user-backend.html) Grey -- Gregor Weissmann - Zentraler Informatikdienst(ZID) der Boku/Wien [EMAIL PROTECTED] (phone) +43 1 47654 2142 (fax) +43 1 47654 2149 >>> [EMAIL PROTECTED] 07.08.2003

Antw: Re: [otrs] Customer User Backend with Novell eDirectory

2003-07-03 Thread Gregor Weissmann
$Self->{SearchUserPw} = $Self->{ConfigObject}->Get('CustomerUser')->{'Params'}->{'UserPw'} || ''; (notice the capital lower w in UserPw) works fine after changing this... Grey -- Gregor Weissmann - Zentraler Informatikdienst(ZID) der Boku/Wie

[otrs] Customer User Backend with Novell eDirectory

2003-07-02 Thread Gregor Weissmann
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var' ], [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ], ], }; # ldapsearch -h lacerta -D cn=ldap,o=lacerta -w pw -x uid=grey version: