[otrs] Queue View

2005-08-17 Thread Henry P Carpenter-Clawson
Hi Guys, I am trying to create a new page that I can log into that only shows all the queues fully expanded and still does the config defined refresh every X mins. What I am wanting to do is put an active element on my windows desktop so I can monitor the number of request in queues and

[otrs] Initial Setup - I am a little confused.

2005-08-08 Thread Henry P Carpenter-Clawson
Hi Guys, and Girls (?), I am new to the OTRS system and so far am 'very' impressed. I do have one question that from the documentation I thought was possible but that I've not managed to duplicate yet. Chapter 2.3 of the documentation lead me to believe I could have one queue for my