You should have a alias similar to this one in your httpd.conf.
Alias /otrs-web/ "/usr/usr200/otrs/var/httpd/htdocs/"
ScriptAlias /otrs/ "/usr/usr200/otrs/bin/cgi-bin/"
Alias /otrs "/usr/usr200/otrs/bin/cgi-bin/"
And restart apache..
Andre
-Original Message-
From: [EMAIL PROTECTE
Hi,
Most probably you need to install the DBD / DBI module for
Sybase, and modify some perls script to use them.
Regards
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]Sent: vrijdag 8 september 2006
9:56To: otrs@otrs.orgSubject: [otrs] Proble
Here is what I did, and so far seems to be OK.
Hi,
I am running :
Apache 2.2.x
Mysql 5.0.20
Perl 5.8.8
Mod_perl 2.0.2
!!
Update :
Seems to work now, resuming tests..:-)
Her is what I changed last, maybe some redundant changes, will eliminate
later.
In httpd-vhost.conf ( virtual host part, rememb
I can see log at 2 maybe 3 different locations,
1) http logs ( in my case /usr/web/logs/error.log and access.log )
In the otrs.log file ( I have set debug on !? In Config.pm )
Maybe some in /var/adm/messages ( I am running on a Solaris 8 (sparc)
system.)
If debug is not set, maybe you could have a
Can you relate the error with some activities ?
Andre
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Herbert Mueller
Sent: vrijdag 25 augustus 2006 13:20
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] version of mysql?
we run:
ot
What version are you using?
I run on
Apache 2.2.0
Perl 5.8.8
Mod_perl 2.0.2
Mysql 5.0.20
Without to problems ( related to theses selections )
Andre
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Herbert Mueller
Sent: vrijdag 25 augustus 2006 12:47
To:
e ^DNS
Assing En-tets 1 vallue DNS_DHCP
First test positive,
CU
AndreBottom of Form 2
__
From: Her, Andre
Sent: donderdag 17 augustus 2006 9:33
To: 'User questions and discussions about OTRS.org'
Subject: Is there a
nt, but I think I'm going for a procmail + PostMaster.pl
solution, which does not have this problem.
Regards,
Richard
Her, Andre wrote:
> Seems that any mail with size larger than***
> PostMasterPOP3MaxEmailSize: 2048* is simply LOST..
> I have tested with a mail of :
> bash-2.03
Title: What if the e-mail's size exceed PostMasterPOP3MaxEmailSize: !
Seems that any mail with size larger than PostMasterPOP3MaxEmailSize: 2048 is simply LOST..
I have tested with a mail of :
bash-2.03$ tail -f /var/log/syslog | grep -v pop
Aug 24 10:48:55 dingo sendmail[23490]: [ID 80159
d regards
Andre
-Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Christian Schoepplein
Sent: maandag 21 augustus 2006 18:28
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Trying MOD_PERL with otrs 2.0.4
Hi,
On Fri, Aug 18, 2006 at 01:48
CTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Christian Schoepplein
Sent: maandag 21 augustus 2006 18:28
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Trying MOD_PERL with otrs 2.0.4
Hi,
On Fri, Aug 18, 2006 at 01:48:00PM +0200, Her, Andre wrote:
>I have problems s
Title: Trying MOD_PERL with otrs 2.0.4
I have problems starting otrs 2.0.4 with mod_perl
My environemt is:
Solaris 8
Apache 2.2.?
Mysql 5.0.20 ( not relevant here, but to be complete)
Mod_perl 2.0.2
Perl 5.8.8 ( configured to look into ../perl5.8.0 )
Important here, I think, is that
Title: Is there a way to specify a queue when sending e-mail?
I have defined several queues on my OTRS 2.0.4 server.
For DNS requests, WEB services, new install.
Users are normally supposed to handle only the requests they are responsible for, DNS,WEB,install,etc.
I accept requests send by
Title: Where do we modify the OTRS_CONFIG_FQN ?
Hello,
Ok I found.
~/otrs/Kernel/Config.pm add a line ( copied from
../Config/defaults.pm
#
FQDN # (Full qualified domain name of your
system.) $Self->{FQDN} = my.domain.com';
Regards
From: [EMAIL PROTECTED]
[mailto
Title: Where do we modify the OTRS_CONFIG_FQN ?
Hello,
I keep receiving my e-mails with references to
http://yourhost.example.com/otrs/index.pl
Your OTRS Notification Master
Of untrue,
I can't figure out how to modify this.
Many thanks ins advances.
Andre
__
Hello,
Look into :~/otrs/Kernel/Output/HTML/Standard/CustomerHeader.dtl and
CustomerFooter.dtl also something to find in css.dtl
Regards
Andre
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Boniforti Flavio
Sent: donderdag 27 juli 2006 10:55
To: User q
Many thanks to both of you.
Andre
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nils Breunese (Lemonbit Internet)
Sent: donderdag 27 juli 2006 10:36
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] How to delete or close more than 5
started.
On 7/27/06, Her, Andre <[EMAIL PROTECTED]> wrote:
> Heu..
> And then ?
> I must say that I am brand new to OTRS I use version 2.0.4 BTW.
> How will a generic operator close 500+ messages?
> Kind regards
> Andre
>
> -Original Message-
> From: [EMAIL PROTEC
: User questions and discussions about OTRS.org
Subject: Re: [otrs] How to delete or close more than 500 messages!
Create a generic operator (under admin->generic operator, roughly
translated from my italian version).
HTH,
Umberto
On 7/26/06, Her, Andre <[EMAIL PROTECTED]> wrote:
>
>
Title: How to delete or close more than 500 messages!
L.s.
Due to a type in the crontab, I now have more than 500 messages in queue.
Is there a way to close them all at once ??
Or any easier way than one by one..
Many thanks
Andre
___
OTRS
20 matches
Mail list logo
