[otrs] Error when sending SMTP

2008-03-19 Thread Ian Wells
erent SMTP mail account. How can I find what is going wrong here? Best Regards, Ian Wells PrecisionPoint Software - Abbey House - Grenville Place - BRACKNELL RG12 1BP - UK Support: +44(0)845 130 6280 Main: +44(0)845 130 6278 Fax: +44(0)845 130 6279 [EMAIL PROT

[otrs] Error when sending SMTP

2008-03-19 Thread Ian Wells
Best Regards, Ian Wells [cid:image001.jpg@01C889B1.5A20B9D0]<http://www.precision-point.com/> PrecisionPoint Software - Abbey House - Grenville Place - BRACKNELL RG12 1BP - UK Support: +44(0)845 130 6280 Main: +44(0)845 130 6278 Fax: +44(0)845 130 6279 [EMAIL PROTECTED]<mailto:[E

Re: [otrs] OTRS with Windows and PostMasterMailAccount

2008-03-19 Thread Ian Wells
Hello Aleem Thanks for your response and your offer of help. When I used PPM several of the required modules were not listed. I had the default ActiveState repository enabled. Can you tell me which repository(s) you were using for PPM? - Ian Hi Ian, I have OTRS with PosterMasterMailAccount ru

[otrs] OTRS with Windows and PostMasterMailAccount

2008-03-14 Thread Ian Wells
once installed, the otrs.CheckModules script lists several packages that I cannot find using PPM (PERL newbie as well). Has anyone got this working using the Windows OTRS version, or can anyone guide me through how to send/receive email using POP3/IMAP. Thanks in advance Ian