[otrs] Installing additional opm packages.

2008-05-05 Thread Ike Nnabugwu
I have been trying to install additional packages with the opm extensions using package manager but each time click on the install button,I get an error.I do not have direct internet access and the only way that I have attempted to download these packages was to right click and select to save

[otrs] Customize login page

2008-05-03 Thread Ike Nnabugwu
I need to customize the login page.Where would I find the required index.pl Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support

[otrs] Creating a custom report

2008-04-29 Thread Ike Nnabugwu
How would I create a custom report that would display all open tickets and details about the tickets.Thanks -- Ike Nnabugwu ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http

[otrs] Creating custom report

2008-04-29 Thread Ike Nnabugwu
How would I create a custom report that would display all open tickets and details about the tickets.Thanks ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe:

[otrs] Two instances of OTRS

2008-04-15 Thread Ike Nnabugwu
I am tasked with implementing two instances of otrs on the same box,using the same apache and database.If this questions has been answered,please point me to where I can look it up.If not,I will appreciate some pointers.Thanks. ___ OTRS mailing list: