Re: [otrs] how to make index.pl as default page

2003-07-23 Thread Imran Ali
to check it once again (e.g. syntax error). > > Another fix: set an simple meta refresh, that points to index.pl-file. > It will do it, too. > > - Dan > > Imran Ali wrote: > > yup. but the problem still persists.. > > > > Regards > > Imran > &

Re: [otrs] how to make index.pl as default page

2003-07-23 Thread Imran Ali
e, too? > > Am Mit, 2003-07-23 um 13.43 schrieb Imran Ali: > > I have my site running on some thing like: > > http:localhost:8081/otrs/index.pl > > > > what i need is tht typing just http:localhost:8081/otrs/ should go to > > index.pl (by default). I have A

[otrs] how to make index.pl as default page

2003-07-23 Thread Imran Ali
I have my site running on some thing like: http:localhost:8081/otrs/index.pl what i need is tht typing just http:localhost:8081/otrs/ should go to index.pl (by default). I have Apache 1.3, Win2k and i have already tried adding index.pl in entry of httpd.conf any help is greatly appri

[otrs] Re: Internal Server Error: while adding a new user

2003-07-22 Thread Imran Ali
the email configuration as the email address was valid. so which file(s) do i have to look into for solving that?. Thanks again to Daniel , Peter , Jonathan for thr posts. Regards Imran Ali -Original Message- From: "Jonathan Cutting" <[EMAIL PROTECTED]> To: <[EMAIL PROTECT

RE: [otrs] Internal Server Error: while adding a new user

2003-07-22 Thread Imran Ali
eckItem.pm line 68: if (Email::Valid->address( -address => $Param{Address}, Regards Imran Ali You'll need to set the LogModule::LogFile directive to point to a valid directory. Something like: $Self->{'Log

Re: [otrs] Internal Server Error: while adding a new user

2003-07-22 Thread Imran Ali
Hi Peter, Thanks for replying. i checked the log as you asked. here are the excerpts from Apache's error.log file. these errors were logged right from the start of Apache server till i tried to add a new User into the system. Error.log=== Use of uninitial

[otrs] Internal Server Error: while adding a new user

2003-07-22 Thread Imran Ali
hi, just configured OTRS, and logged in from Admin filled the form to add a new user. which on submit gave the following error: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [EM