[otrs] Japanese language Encoding

ot;(ら) and once in while when replying to a customer, all the message enconding is being broken. It would be very helpful if we share our advances to help each other in some direction to solve this problem making the results public as a great benefit to all OTRS users. Thanks in advance, Isamar Ma

[otrs] Ticket Status

(BHi Folks, (B (BIs there any way for the user change the ticket status from new to Pendant (Bwithout replying the (Bcustomer? (B (B./isamar -maia (BNetworking/Helpdesk (BOak Lawn Marketing (BNagoya, Japan (B052-800-7526 (Direct) (B052-800-7524 (FAX) (B (B

[otrs] Escalation Lock message

it is the right procedure. That's what the escalation exists (Bfor. (BBut, there is a way to limit this situation/feature only to some users? (B (B (B./isamar -maia (BNetworking/Helpdesk (BOak Lawn Marketing (BNagoya, Japan (B052-800-7526 (Direct) (B052-800-752

[otrs] BCCing reply messages to the customer

(BGreetings, (B (BI need to BCC every reply to the customer to a specific email. (BHow can I do that? (B (B (B./isamar -maia (BNetworking/Helpdesk (BOak Lawn Marketing (BNagoya, Japan (B052-800-7526 (Direct) (B052-800-7524 (FAX) (B (B (B

[otrs] Modification of non-creatable array value attempted, subscript -1 at Agent.pm

sure if it's the best (Bsolution for this issue. (B (BI appreciate any help. (B (BBest Regards, (B./isamar -maia (B (B___ (BOTRS mailing list: otrs - Webpage: http://otrs.org/ (BArchive: http://lists.otrs.org/pipermail/otrs (BTo unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] Filtering by Subject

? (BThe volume is very high(100 per day) and it would be great with this task (Bcan be done automatically. (B (BIs it possible? (B (BThanks in advance, (B (B./isamar -maia (BNetworking/Helpdesk (BOak Lawn Marketing (BNagoya, Japan (B052-800-7526 (Direct) (B052-800-7524 (FAX) (B (B

[otrs] Test

(BTeST (B $B$3$N%a!<%k$K=q$+$l$F$$$kFbMF$O!"[EMAIL PROTECTED];XDj$5$l$F$$$k?M$K$N$_(B $BM-8z$J>[EMAIL PROTECTED]"$3$N%a!<%k$rE>Aw!&%3%T!<$7$?$j!"(B $B>pJs$rMxMQ$7$?$j$7$J$$$G2<$5$$!#$b$7!"8m$C$F$3$N%a!<%k$rl9g$O!">e5-$N:9=P?M$^$G$4O"Mm2<$5$k$h

RE: [otrs] Japanese language file

Musashi San and Martin, The workaround I found 'til now is: 1) Before call Postmaster.pl, it calls a filter written in perl script: | /usr/olm/bin/otrs-jpfilter | /opt/otrs/bin/PostMaster.pl I'm using the Shift_JIS because it seems to be the best conversion from ISO-2022-JP that worked with Per

[otrs] Smaller Ticket Number

  How can I make the ticker number smaller?   Thanks,   Isamar  

RE: [otrs] Japanese language file

language file Hi Isamar, On Thu, Jul 17, 2003 at 04:44:31PM +0900, Isamar Maia wrote: > As promissed, I'm sending the japanese language file attached > to be added to the distribution. > The author is one of my japanese co-workers, Hiroko Alinia, and, of course, > it's GPL.

[otrs] Japanese language file

As promissed, I'm sending the japanese language file attached to be added to the distribution. The author is one of my japanese co-workers, Hiroko Alinia, and, of course, it's GPL. Isamar jp.pm Description: Binary data

RE: [otrs] Japanese Language

Edenhofer Sent: Wednesday, June 25, 2003 6:46 PM To: [EMAIL PROTECTED] Subject: Re: [otrs] Japanese Language Hi Isamar, On Mon, Jun 23, 2003 at 09:14:42PM +0900, Isamar Maia wrote: > I just installed the OTRS in my system. Fantastic! > I just need a japanese language template file. &

[otrs] Japanese Language

(BHi Folks, (B (BI just installed the OTRS in my system. Fantastic! (BI just need a japanese language template file. (BI appreciate if anybody sends to me. (B (BBest Regards, (B (B (BIsamar V.B.P. Maia (BNetworking/Helpdesk (BOak Lawn Marketing (BNagoya, Japan (B052-800-7526 (Direct)