[otrs] OTRS has Suddenly stopped Fetching Mails

2006-08-29 Thread James Yogo
Hi All, I have been running Otrs of Suse 9 sever well untill days ago when it stopped fetching mails. I use cron jobs to fetch mails from my mx server. The logs i get from the system is 'Wed Aug 30 08:41:12 2006 error OTRS-PM3-10 Auth for user [EMAIL PROTECTED]@mail.jtl.co.ke failed!'

[otrs] Error; /var/www/otrs/Kernel/Config/Files/ZZZAAuto.pm

2006-05-31 Thread James Yogo
Hi, I have installed otrs on Fedora Core 5 platform and it has taken the path /var/www/otrs/. However when i click on Admin..Sysconfig link i get the error message; /var/www/otrs/Kernel/Config/Files/ZZZAAuto.pm Can somebody out the offer help? James Yogo

[otrs] Help with Configurations

2006-05-17 Thread James Yogo
Hello, I have just successfully installed otrs on a linux suse 9 server platform. Unfortunately, i am kind of defeated to configure it up for use(especially the mailing part)? Can any buddy help out with this? If you can help can i have your contacts eg phone no. or msn ? Regards, James Yogo

[otrs] Help with Configurations

2006-05-17 Thread James Yogo
Hello, I have just successfully installed otrs on a linux suse 9 server platform. Unfortunately, i am kind of defeated to configure it up for use(especially the mailing part)? Can any buddy help out with this? If you can help can i have your contacts eg phone no. or msn ? Regards, James Yogo