Thanks David and Timothy, that's what I did and it works.
Other related question is the Postmaster filter which I can't get to work.
Is there a flag with which you can tell it that the text you enter is a
regular expression or how does it differentiate between RegExp and plain
text or do you h
Hello,
I wonder how tickets can be completely deleted form the system. I found no
such link in the ticket details.
Thanks
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OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
T
did you tried Framework -> Core::Web Frontend::RichText: to NO ?
No. But I'm not sure yet whether I do not want any html. As I said, replies
to mails sent via html should be in html.
If the issue I described before really is a bug, then I probably will
disable html as workaround.
Thanks.
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Hello,
sometimes when I paste links ito OTRS they then become
---
Thee software can be downloaded here:
href="mhtml:{523F5CA8-67D7-4D88-AF17-C56C49A9B93F}mid://0060/!x-usc:http://www.real-link-to-file.com/file.exe";>http://www.real-link-to-file.com/file.exe/>
---
So that if the user clicks o