le sending surveys to the last agent that dealt with the ticket
instead of customers.
Kind regards
Johannes Hoerburger
Am 24.02.2014 um 11:14 schrieb Jason Marshall :
> Hi All
>
> I would like to use the survey add on for my own support people who handled
> or interfaced with our custo
mp; the preconfigured Body it worked).
I hope I can give you more info as of tomorrow morning.
Kind regards,
Johannes Hoerburger
Am 25.06.2013 um 15:59 schrieb Walter Moore :
>
> As you noted earlier in the thread, the URL is scrambled - the `&' gets
> replaced by %3b.
>
icSurveyKey=f9457bae8c98c1f91ee6dbc1e3f6c5b9
>> > Traceback (2867): Module: Kernel::System::Web::InterfacePublic::Run (OTRS
>> > 3.2.8) Line: 190 Module:
>> > ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_public_2epl::handler
>> > (unknown version) Line
d I'll try to debug it for you.
Kind regards,
Johannes Hoerburger
Am 21.06.2013 um 16:06 schrieb Walter Moore :
> We've just upgraded to otrs-3.2.8 and we're trying, once again, to make the
> survey module work.
>
> When I close a ticket in a queue with a survey, the
'll try reproduce the error on
test systems over here, but won't have the chance to get on it till tomorrow…
Kind regards
Johannes Hoerburger
Am 21.06.2013 um 16:06 schrieb Walter Moore :
> We've just upgraded to otrs-3.2.8 and we're trying, once again, to make the
>
invited to.
Best regards
Johannes Hoerburger
Am 05.02.2013 um 20:51 schrieb Daniel :
> Hi There,
>
> is there any way to see the ClickRate?
>
> My fault is, i saw we send 100 Mails to rate our Support but only 4
> customers rated our support.
>
> I want to check if
ollected is way further below, so $1
wouldn't be available there any more...
Sorry for not having better news, kind regards,
Johannes Hoerburger
--
Custom Engineering
OTRS AG
Europaring 4
D-94315 Straubing
Am 30.10.2012 um 10:45 schrieb Juan Manuel Clavero Almirón:
> Hi all,
> I ha
