[otrs] Time accounting module

2009-09-15 Thread Jon Williams
I'm playing around with the new version of OTRS and just stumbled across the time accounting module / feature. Is this fully functional yet? I looked through the manual and didn't see any mention of how to use it. Is there any documentation that references this? This is something we are very in

[otrs] Changing Priority color in 2.4

2009-08-22 Thread Jon Williams
With OTRS 2.2 I managed to figure out how to assign colors to each priority level as well as cause the entire ticket to be highlighted as a certain color. I'm testing out 2.4 but for the life of me I can't see how to make the same change as I was able to make in 2.2. That particular file (css.dt