[otrs] User interface does not list users

We just upgrade to the latest version of OTRS. Our database imported just fine without error. One thing we've noticed though is when we click on Admin-Users it doesn't list a single user not even [EMAIL PROTECTED] Since the database import I am able to log in with the user I used from our

RE: [otrs] User interface does not list users

this is new functionality you will have to search for users a * will do... Totally makes sense, we had wondered that after I sent out the email. Thanks for the info! :) ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive:

RE: [otrs] Problem When reply a ticket after upgdrade 2.0.3 to 2.2.1

Check your permissions on the main otrs directory and make sure that user/group have read/write and it's propagated all the way down the tree Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED

RE: [otrs] PostMasterPOP3 cron job

What happens when you su to otrs user and list all cronjobs? Does the postmasterpop3.pl get listed? Also, I know this sounds stupid but, have you checked permissions and to make sure they all stayed the same? Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED

RE: [otrs] Email ticket templates

Click on Admin and then you will see responses. Edit or create a new template. Besure to assign it to the queue too. When you email responses it should show up all the time.   Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 -Original Message- From

RE: [otrs] Email ticket templates

Okay, you need to edit the default reply located in the auto responses. That’s the first auto email a customer receives when they email in. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED

RE: [otrs] Customer notifications

Nope, only through the email response.   Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Clayton Sent: Monday, July 23, 2007 3:52 PM To: otrs@otrs.org Subject: [otrs

[otrs] Custom Zoom view and

be awesome. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin

[otrs] RE: removing system notes in zoom view

to remove all the other languages of notifications in Notification Management. For example, I only need it to show the en::add::your::notification::here. I don't need the others... Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108

RE: [otrs] need httpd.conf file

What version of apache do you use? Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Support Sent: Friday, June 22, 2007 2:50 PM To: otrs@otrs.org Subject: [otrs] need httpd.conf

RE: [otrs] PostMaster POP3 Account problem

. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nathan Campbell Sent: Wednesday, May 30, 2007 9:24 AM To: User questions and discussions about OTRS.org Subject: [otrs] PostMaster

[otrs] Select all function

the java script too. :-) all cudo's go to him. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs

RE: [otrs] Well after i fixed the bug, i get this

Yeah, it is. I wish it was something as easy as that but I have the feeling that it's not. :-( Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of LQ Marshall Sent: Thursday, May

RE: [otrs] Well after i fixed the bug, i get this

Well I got it fixed. I missed some CPAN perl modules. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of LQ Marshall Sent: Thursday, May 24, 2007 8:02 PM To: 'User questions

[otrs] Database error message

Could anyone help me make sense of this? DBI::db=HASH(0x8bb5ed0)-disconnect invalidates 1 active statement handle (either destroy statement handles or call finish on them before disconnecting) at /opt/otrs/Kernel/System/DB.pm line 223, PRODUCT line 4. Jonathan Larsen Mountain West

RE: [otrs] Database error message

Nevermind, I found the bug report on it. http://bugs.otrs.org/show_bug.cgi?id=1231 :-) Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 _ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jonathan Larsen Sent: Thursday, May

[otrs] Well after i fixed the bug, i get this

Please see attached emails that OTRS is sending me Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] 801.270.4108 ---BeginMessage--- Hi Jonathan, there is a new ticket in Raw! OTRS user [EMAIL PROTECTED] wrote: snip DBI connect('database=otrs;host=localhost

[otrs] OTRS for Slackware

. Thank you in advance for any help. Jonathan Larsen Mountain West Heart Center IT Dept [EMAIL PROTECTED] ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http