[otrs] autoresponders

2003-07-16 Thread Kieran Fulke - Sun Remote Monitoring Centre
I'm having a problem getting auro-respond / new ticket emails to work. i think i i have everything in the right places, but the otrs.log only shows that a new ticket is being generated, and nothing about sending out an email auto-response. any way i can make the debug noisy to see whats going on, o

[otrs] OTRS / Solaris 9

2003-07-14 Thread Kieran Fulke - Sun Remote Monitoring Centre
Hi folks i'm trying to sun OTRS on a solaris 9 machine (sparc), even the main page wont come up to begin with: [Mon Jul 14 10:07:14 2003] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: /opt/otrs/bin/cgi-bin/index.pl Invalid argument at /opt/otrs/bin/cgi-bin/../../Kernel/Syste