[otrs] Subject of tickets

Hello all, Is it possible to change the subject of a ticket after it's been opened? Thanks, Lara ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/

[otrs] Making tickets ownerless

Hello, How do you switch a ticket from an owner to having no owner? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting