RE: [otrs] External Cust DB, with XBase?

Please, make it stop -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter Andersén Sent: Tuesday, December 26, 2006 9:27 AM To: otrs@otrs.org Subject: Re: [otrs] External Cust DB, with XBase? Hej Jag är Pappaledig fram till slutet av februari. jag f

[otrs] Multiple email recipients in To: field when opening new email ticket

let me select one email recipient in the "To:" field using the "Take this Customer" button.  I am using OTRS 2.0.4 on Fedora Core 5 and mysql database. Thanks in advance, Lee Friedman ---------  Lee Friedman - Consultant S

RE: [otrs] Automatically merging email responses into original ticket

roIV issu [...])Re: [Ticket#1006] ProIV issueRe: [Ticket#1006] ProIV issueRe: [Ticket#1006] ProIV issueRe: [Ticket#1006] ProIV issuei did replies 3 times from the ticket owner back to the customer and the customer replied back 3 times as well. Jeff On 8/24/06, Lee Friedman <[EMAIL PROTECTED]> w

RE: [otrs] Automatically merging email responses into original ticket

es ([EMAIL PROTECTED]@..com)Connection to ..com closed.[EMAIL PROTECTED] ~]#you may be getting errors, you may only know that if you run thatcommnad from command line or check your /var/log/messages file.Hope this helps.Jeff On 8/25/06, Lee Friedman <[EMAIL PROTECTED]> wrote

RE: [otrs] Automatically merging email responses into original ticket

12:06 AMTo: User questions and discussions about OTRS.orgSubject: Re: [otrs] Automatically merging email responses into original ticket Lee,I didn't have to configure anything to make this happen, it was already set up that way. Have you tested it yet?Jeff On 8/24/06, Lee Friedman &l

[otrs] Automatically merging email responses into original ticket

d. Thanks in advance, Lee Friedman -----  Lee Friedman - Consultant Secure Technology Integration Group, Ltd. Ansonia Station P.O. Box 237165 New York, NY  10023 - This