Re: [otrs] Install problem on SuSE 9.2

hi jenny i balive that your problem is by lib of perl you could look. if you have all the lib of perl look the /var/log/messages please send me the screen of the error please i hope help you. Mensaje citado por jennyw <[EMAIL PROTECTED]>: > I searched through the mailing list archives, and s

[otrs] Problems with TicketID

Hi list I have a problem with customer interfaz, when the user wishes to create a ticket the browser shows its error Error: Need TicketID! i hope that can you help me Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list

[otrs] OTRS whith Active Directory

to form for that work i hope that can you help me Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi

Re: [otrs] Address book for forwarding

ive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs - Webpage: ht

Re: [otrs] Notification Mail Xchange

Yes its a SMTP but already the it does Thanks Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>: > > Leonardo Amezquita sagte: > > am install to OTRS on Linux. i have to know if can to form the > > notification email > > vs a servant xchange. > > Whatev

[otrs] Notification Mail Xchange

Hi am install to OTRS on Linux. i have to know if can to form the notification email vs a servant xchange. i hope that you can help me Thanks Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs - Webpage: http

[otrs] Install with postgres

Hi list I need to install OTRS with postgres like database server. Does it support this database? I need information about that. Best regards. Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs - Webpage: http

[otrs] Problem whith Password

Hi list i lose the passwd of admin how can to recover it Thanks you Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http

Re: [otrs] Problen ahith time of ticket

ok i have that to modify the sql. but i not know the api of development they can to say to me where encounter manuals of its Thanks Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>: > On Friday, June 04, 2004 1:35 AM > Leonardo Amezquita <[EMAIL PROTECTED]> wrote: &g

[otrs] Problen ahith time of ticket

Hi List I have a problem when i closed a ticket. The problem is that the time follow runing after of closed the ticket. what have that make for that its no hapend Leonardo Amezquita Tecnico de Operaciones Ubiquando Ltda ___ OTRS mailing list: otrs

RE: [otrs] Modify otrs

> > > add the information to the table, i whish to know the lenguage please > > they can to send to me some information or links > > The language otrs was written in is Perl - but I guess you mean something > different... > > > > >

[otrs] Modify otrs

Hi list i wish to modify the database add a data in one table it already modifies the table, But i not like modify the interfaz for add the information to the table, i whish to know the lenguage please they can to send to me some information or links Thanks you. Leonardo Amezquita Tecnico de

[otrs] Customer can't see ticket closed

Hi list i have installed otrs-1.2.2-01, the problem is this. when the Agent or the Customer close the ticket the customer can't see ticket closed i hope that you can help me ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lis

[otrs] Queue of user

Hi list The interfaz of user to autenticate vs ldap but when the user to intro can't see the Queue. i hope that you can help me thanks you ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsub

[otrs] User Admin vs Ldap

Hi list go the great; The problem that, i have is that when i login to how user admin i see it messages Can't activate user. and can't work, to review the logs of apache i see this messages ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Fri Mar 5 11:04:46 2004 Message: Can't create user

Re: [otrs] Problem with utf-8

Hi michael is posible that the error this apache in /etc/httpd/conf/httpd.conf to change the line defaultcharset to utf-8. if not this is see if the apache have the soport for utf-8 bye. Leonardo Mensaje citado por MK <[EMAIL PROTECTED]>: > HI All! > > I use: > System: RedHat 9.0 > MySQ

Re: [otrs] otrs vs ldap

onfigure your database with README.database (DB - Setup Example) [EMAIL PROTECTED] root]# I hope that you can help me Yhanks Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>: > On Wednesday, February 18, 2004 8:09 PM > Leonardo Amezquita <[EMAIL PROTECTED]> wrote: > > i have th

[otrs] please help me whith ldap

hi list i´m that i not ask good but please help me so that i can to authebticate the users of otrs vs ldap i hope that you can help me Thanks you ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To

[otrs] otrs vs ldap

Hi list i have that otrs auth vs ldap but i´am not what make can help me thanks you bye ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/

[otrs] authentication with ldap

Hi list I want to make the authentication with ldap already i see it is url http://doc.otrs.org/1.1/html/user-auth-backend.html#AEN596 but not what i must do? Thanks you Leonardo ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http

[otrs] loading home administration

Hi list I have i see the page the administration,but when it finishes down of the tables i see the following messages Forbidden You don't have permission to access /otrs/ on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the req

Re: [otrs] Delete ticket

ompilation aborted at GenericAgent.pl line 52. and even i see the tickets i hope not be intense Mensaje citado por Robert Kehl <[EMAIL PROTECTED]>: > On Thursday, January 22, 2004 9:00 PM > Leonardo Amezquita <[EMAIL PROTECTED]> wrote: > > I copy the section of "delet

RE: [otrs] Delete ticket

thanks Robert I copy the section of "delete Tickets" of the page that your me you sent. But can't to know that it works. i hope that can to help me Leonardo Mensaje citado por Tom Hesp <[EMAIL PROTECTED]>: > Robert, > > You are absolutely right. I somehow overlooked this one, sorry. > > Re

RE: [otrs] Delete ticket

thanks tom i have installed otrs 1.1.3-01 that can toupdate it whithout to damage the that i have thanks you Mensaje citado por Tom Hesp <[EMAIL PROTECTED]>: > Leonardo, > > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behal

RE: [otrs] Delete ticket

ar what you are > trying to ask, do you want to delete the ticket or don't you? > > Cheers, > Tom > > > -Original Message- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of > > Leonardo Amezquita > > Sent: donderdag 22 januari 2004 16:06

[otrs] Delete ticket

Hi list I want to erase a ticket already copy the example of the url http://doc.otrs.org/cvs/en/html/generic-agent-example.html But not like to erase the ticket i hope can help me Leonardo ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Arc

Re: [otrs] error

Hi Martin Then i must to form apache for that support cgi-Directories Mensaje citado por Martin Edenhofer <[EMAIL PROTECTED]>: > Hi Leonardo, > > On Wed, Jan 21, 2004 at 01:32:24PM -0500, Leonardo Amezquita wrote: > > yes the index.pl it work,but for what is the error

Re: [otrs] error

Hi Martin yes the index.pl it work,but for what is the error Mensaje citado por Martin Edenhofer <[EMAIL PROTECTED]>: > Hi Leonardo, > > On Wed, Jan 21, 2004 at 01:24:12PM -0500, Leonardo Amezquita wrote: > > the problem it is generated to load tha page of login of adminis

[otrs] error

hi the problem it is generated to load tha page of login of administration i see tha page but to end i see the following messages Forbidden You don't have permission to access /otrs/ on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to han

[otrs] add client

Hi this is the error Error: Email address ([EMAIL PROTECTED]) not valid (invalid [EMAIL PROTECTED] (mx)! )! Comentario: Reporte de errores: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Mon Jan 19 12:02:58 2004 Message: Email address ([EMAIL PROTECTED]) not valid (invalid [EMAIL

[otrs] lapsing of clients

I wish to assign a time of lapsing to a client so that soon of this time cannot enter to the system is this possible one thanks you ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: h

[otrs] Help

I can to change the configuration of customer.pl in what file change the colors and the content.? ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinf