hi all! 1. I have installed otrs at /opt/otrs/ with user otrs and group nobody (apache run as). 2. I have ran bin/SetPermissions.sh otrs nobody nobody nobody in orther to set permissions. 3. I made https.conf changes: <VirtualHost ... User site99 Group site99 Alias /otrs-web/ /opt/otrs/var/httpd/htdocs/ ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/ ... </VirtualHost>
When I try to access I get this error: Forbidden You don't have permission to access /otrs/installer.pl on this server. (403 error) error_log shows: [Tue May 16 17:38:40 2006] [error] [client 83.240.219.110] (13)Permission denied: access to /otrs/installer.pl failed because search permissions are missing on a component of the path suexec_log shows nothing on this file. I'm running Apache/1.3.34 and RH. regards. _______________________________________________________________________________________ Ate 4500 euros para o que desejar! Saber mais em http://www.iol.pt/correio/rodape.php?dst=0601271 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/