[otrs] Some tickets not reflected

2005-05-09 Thread Lim Wee Lee
Hi,   Recently some tickets sent to OTRS was not reflected in the queue but it was inside the database. Even when a utility is used to do a search, the ticket can not be found.   Anyone have any resolution on this?     Best Regards Lim Wee Lee

[otrs] Duplicate Tickets

2005-05-09 Thread Lim Wee Lee
Hi,   OTRS was working fine for the past few months but recently it triggered off duplicate tickets when a user send an email to OTRS.   Anyone got any resolution to this? Thanks in advance. Best Regards Lim Wee Lee ___ OTRS mailing list: otrs

[otrs] OTRS Cron Daemon Error

2005-04-07 Thread Lim Wee Lee
Regards Lim Wee Lee Parkway Shenton Pte. Ltd. Tel : 6227 ext 641 Fax : 6225 3735   ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

[otrs] Cronjob Problem

2004-08-15 Thread Lim Wee Lee
I encounter a problem with the cronjob. The Error message is as displayed below. Can someone tell me what happen and is there any solution to it? Thanks in advance. PostMaster Error 1: Use of uninitialized value in numeric eq (==) at /usr/lib/perl5/5.8.3/Net/POP3.pm line 51. ERROR: OTRS-PM3-10 P