.
Thanks,
Yogesh
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of
Linda Lewis
Sent: Tuesday, June 23, 2009 11:34 PM
To: otrs@otrs.org
Subject: [otrs] FAQ articles not visible for customers
We are just beginning with OTRS. We have created some FAQ articles and
have
created article, latest changed article, or top 10 articles. They
all show up in the agent interface. Changing the articles to external
(customer) didn't help either. If anyone has any ideas on how we can get
them to show up, it would be very helpful. TIA.
Linda Lewis
