Hi,
We are using OTRS v.234 - great ticket troubling systemJ.
Changing owner of a ticket triggers an Ownerupdate and an Addnote notification
- both are send by emails to the new owner. I do not need this feature but I
can not block/disable it in any way either.
Does an OTRS Expert would be so nice and give me a hint how to stop this
automatic notification?
Best regards
Marek
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