il address, and then associate any
others with some catch-all user account?
-mda
>
> Greg Horne
> gehorne
> geh
>
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
> Mark D. Anderson
> Sent: Thursday, July 12, 2007 1:49 AM
>
This seems like it would be a FAQ but I can't find it --
is there an easy way to get OTRS to allow anonymous users
to submit tickets via the web without the trouble of registering/logging in?
Since tickets can be submitted via email, I would presume that
should be possible somehow over the web (wha