RE: [otrs] anonymous (public) access to tickiets?

2007-07-12 Thread Mark D. Anderson
il address, and then associate any others with some catch-all user account? -mda > > Greg Horne > gehorne > geh > > -Original Message- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of > Mark D. Anderson > Sent: Thursday, July 12, 2007 1:49 AM >

[otrs] anonymous (public) access to tickiets?

2007-07-11 Thread Mark D. Anderson
This seems like it would be a FAQ but I can't find it -- is there an easy way to get OTRS to allow anonymous users to submit tickets via the web without the trouble of registering/logging in? Since tickets can be submitted via email, I would presume that should be possible somehow over the web (wha