[otrs] External CustomerDB

2009-10-07 Thread Martin Oldin
Hi, I have raised this issue before without any response. Could it be that I am the only one who have expirienced this? When we use the CustomerUser::DB to get customer data into our helpdesk from SuradoCRM placed on a MSSQL2005, extended characters looks bad. If we change the Default CharSet to

[otrs] utf8 vs. iso-8859-1 with external Customer database

2009-09-21 Thread Martin Oldin
Hi, When we use the CustomerUser::DB to get customer data into our helpdesk extended chars looks bad. If we change the Default CharSet to iso-8859-1 (in the config.pm) it's just fine, but then we get problems with chars in internal mails and some views in the interface. In the LDAP module