Re: [otrs] Odd number of elements errors in cronjob's

2005-12-04 Thread Matt M.
; There is your problem. The 'version' element doesn't have a value. S/ Matt M. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otr

Re: [otrs] OTRS just as long as you do not have 64 bit ARC

2005-12-03 Thread Matt M.
[EMAIL PROTECTED] wrote: perl-GD-1.38-105.i386.rpm error: Failed dependencies: libgd.so.4 is needed by perl-GD-1.38-105 libpng.so.2 is needed by perl-GD-1.38-105 Just a thought... did you try satisfying the dependencies? __

Re: [otrs] MySQL Connect Problem

2005-11-29 Thread Matt M.
ing the password field like that, you should issue a 'flush privileges' command to mysql. S/ Matt M. ___ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.ot

Re: [otrs] Ticket Notifications

2005-11-29 Thread Matt M.
lf->{'FQDN'} $Self->{NotificationSenderEmail} $Self->{NotificationSenderName} I believe these can all be changed using the SysConfig gui also, but I like to manually edit my config files so I don't use the gui much. S/ Matt M. _

Re: [otrs] DB Error with mod_perl 2

2005-11-18 Thread Matt M.
or lack thereof, but I don't have time to dig around through the code. I'll keep you posted if I run into any other problems. Please let me know if anyone knows how to fix this the right way. Thanks, Matt M. Matt M wrote: Hi All, I'm having trouble with OTRS with mod_pe

Re: AW: [otrs] Re: OTRS Badly Requires a Forum, Does It Not??

2005-11-18 Thread Matt M.
the docs for otrs and DB optimisation. OTRS is eating at least 75% of my CPU on every request (according to top.) Of course I am only running a P2 450 w/ 512 but it is slooww. Just get me past this DB error, and I can convince the bosses to upgrade. -- Matt M. [EMAIL PROTECTED] wrote

[otrs] DB Error with mod_perl 2

2005-11-17 Thread Matt M
ons +SetupEnv Also, before you ask, I did change the lib path in apache2-perl-startup.pl. It reads: use lib "/usr/local/apache2/otrs/"; use lib "/usr/local/apache2/otrs/Kernel/cpan-lib"; Thanks, Matt M. ___ OTRS