Hi,

I am a both a linux and OTRS newbie so bear with me please. I have
installed OTRS on Ubuntu and have begun configuring things. I have
entered pop3 accounts for each queue for users to submit tickets too,
only problem is I cannot figure out how to get OTRS to check the pop3
accounts automatically. From the postmaster mail account portion of the
admin area I can click run now on each and the emails appear in the
proper queue so I know they are configured correctly. I have read I need
to set up a cron job to do this automatically but am lost. Any help or
guidance on what to edit in the cron file would be greatly appreciated,
thanks.

 

Matt

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