>try the most recent version. You may also think about trying out the CVS
>HEAD, but this were somewhat geeky, call it "bleeding edge". You may also
>wait a little while for the next release 1.2.3, which we want to issue
>soon.
I couldn't wait, so I downloaded the 1.2.2. Install went fine but I w
>>Where _exactly_ did you download the rpm you used for the upgrade? What
>>is the exact filesize of the rpm? Did you check the MD5 signatures?
I'm believe I downloaded the file from otrs.org.
4162964 Feb 17 12:43 otrs-1.2.1-01.i386.rpm
I see that there is an otrs-1.2.2-01.i386.rpm
>>please do not full-quote your htmlized messages - it's quite hard to
>>read and especially to find your answer in between all the quotings.
Terribly sorry for the confusing posts. I'll try to keep them
neater. Let me know if this looks better.
>>Are you really forced to compile the softwa
"This is merely not possible. Please give the Revision of the file
/opt/otrs/Kernel/Output/HTML/Standard/AgentUtilSearch.dtl.
Find it in line 5."
Thanks so much for helping out. I appreciate it. I'm fairly new to
Linux, and learning on the fly. I wanted to make sure I got the right
