Hello,

I am having quite a bit of trouble getting OTRS to run on Fedora Core 3.
I believe that I followed the install instructions to a tee; however, I
could be missing something.

First of all, I was unable to use the 'install.pl' script for the
automated install -- when I inspected the httpd/error_log I noticed the
following:

===== SNIP =====
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AgentTicketLink.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/System/Encode.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminAutoResponse.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs/Kernel/cpan-lib/Mail/Field.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs/Kernel/cpan-lib/MIME/Parser/Reader.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminCustomerUserGroup.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Config/Modules.pm
[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate
/opt/otrs//Kernel/Modules/AdminPostMasterFilter.pm
===== SNIP =====

This error occurred for every otrs module.  I went ahead and installed
otrs by hand thinking that maybe it was limited to the install.pl script
-- it of course is not.  I verified that all OTRS deps are met --
nothing seems to be out of place.  I also set/verified the permissions
-- I have apache running under 'apache.apache' and OTRS using
'otrs.otrs'.

Also, I disabled selinux to test -- yielded the same results.

I am at a loss here -- any help here would be greatly appreciated.

Thanks,
Mike

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/

Reply via email to